Legal Information

Privacy Policy

1. Information We Collect

Burj Al Wasl collects information you provide directly to us, such as when you fill out a contact form, request a consultation, or communicate with us. This may include your name, email address, phone number, and any other information you choose to provide.

2. How We Use Your Information

We use the information we collect to respond to your inquiries, provide requested services, improve our website, and communicate with you about our services. We may also use your information to send you marketing communications if you have consented to receive them.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

5. Cookies and Analytics

We measure how our pages are used with our own first-party analytics, so we can see which pages help visitors reach us. This measurement is cookieless and anonymous: we record pageviews and taps on our WhatsApp, phone and email links, along with your device type, browser and country of origin. We do not store your IP address for browsing. Your IP address is used only, in the moment, to generate a temporary key that groups your visit within a single day and cannot be traced back to you or linked across days. We do not use third-party advertising or tracking networks.

The one exception is when you choose to submit an enquiry form: to help us respond and to guard against spam, that submission is stored with the details you provide and the IP address it came from. That information is used only to reply to your enquiry.

6. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of receiving marketing communications from us at any time. To exercise these rights, please contact us using the information provided on our contact page.

8. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Policy

Burj Al Wasl reserves the right to modify this privacy policy at any time. We will notify users of any material changes by posting the new policy on our website and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us through our contact page or call us at +971 50 889 9723.